Article published by Najia
Hi there, I was using Poloniex exchange for trading my Bitcoins for more than 3 months and it was great. Poloniex is one of the best and flexible exchange I’ve ever used. But, when I found out about Bitcoin GOLD coin and people are benefiting from it on different exchanges. So, here is story on how I got robbed by Bittrex.
My friend advised me to invest in BTG (Bitcoin gold) and he said that Bitcoin gold will skyrocket near in future. So, I invested my all Bitcoins in Bitcoin GOLD on Bittrex exchange. But, I needed to sell my Bitcoin gold after sometime due to emergency and I sold all my Bitcoin Gold coins against Bitcoins and tried to withdraw my Bitcoins out from Bittrex.
Bittrex STOLE my Bitcoins
In the withdrawal section of Bittrex, they force their users to first verify their identity otherwise they don’t process withdrawals. As per as the instructions, I provided my identity card along with everything which is needed for enhanced verification.
It is been more than 1 month (and it very frustrating, trust me) and my account is not yet verified even after providing all the details which are required to verify my account. There is the robot of Bittrex team which replies your tickets named “BRIAN“.
I ended up more than 5 tickets and yet kept sending me the above automated messaged saying that my all tickets i.e., 680495, 599575, 584602, 529809, 538721, 529858 and all the tickets were merged to my official support ticket with ticket number i.e., 518172.
But, on this ticket no manual action is taken as of today and I’m really pissed about it. And you might wanna see the last message from the support as well. Yet, again it was automated robot from Brian.
The last message was sent 7 days ago and I’m really worried about my Bitcoins because they are very irresponsible and not manually reviewing my verification documents either.
Bittrex Withdrawal Verification (Looks like I’m being scammed)
Yes, my frustration took me to Twitter and I found out many tickets related to my issue. When I found out about Twitter guys who have same verification issues as mine, I thought to write bad reviews about Bittrex verification process.
Bittrex is making money out of out Bitcoins by keeping us waiting in the middle of verification process. It is really frustrating.
To kill my frustration, I am going to write long bad reviews about Bittrex withdrawal process which is pretty much like SCAM. They pick the wrong guy this time, I know how the internet works and if Bittrex is planning on sitting on my bitcoins, I won’t let this happen. I must spread the word against your scam withdrawal process of Bittrex, since I can see billion other people on twitter who have the same issue as mine.
I’m done chasing Bittrex support team which is really irresponsible and if you guys are not scam then just solve my withdrawal issue and I’ll get this article removed from this site.
I am sick of your support because it is been 1 month yet I can’t withdraw my funds even though I have provided everything that is needed in order to verify account manually.